1. Introduction

QuikCRM ("we", "us", "our") provides a customer relationship management platform for businesses ("you", "your organization"). This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly, including: account details (name, email, company name), contact and deal records you create within the CRM, and information submitted through lead capture forms connected to your account. We also collect basic technical information (IP address, browser type, device information) for security and performance purposes.

3. How We Use Information

We use collected information to: provide and operate the CRM service, authenticate users and secure accounts, respond to support requests, and improve the platform. We do not sell your data or your customers' data to third parties.

4. Data Storage & Security

Your organization's data is stored using industry-standard cloud infrastructure with encryption in transit and access controls that keep each organization's data isolated from others. While we take reasonable measures to protect information, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active. If you close your account, we will delete or anonymize your data within a reasonable period, except where retention is required by law.

6. Your Rights

You may access, correct, export, or request deletion of your organization's data at any time by contacting us. Team members added by an account owner have their data managed according to that organization's controls.

7. Cookies

We use essential cookies required for login sessions and basic functionality. We do not use cookies for third-party advertising.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

9. Contact Us

If you have questions about this Privacy Policy, please contact us through your account administrator or the contact details provided on our website.